Free Delivery On Orders Over $50. Beat the Queue. Order your Groceries now! Low prices everyday. Delivery to your doorstep. Safe & Secure checkout.

Terms and Conditions to Use Our Website

These Terms and Conditions apply to your use of our website ( and your relationship with Raiyansmart (“we”, “us”, “our”, the “Website”). By connecting, accessing, browsing or purchasing products at the Website, you agree to be bound by and to accept, without qualification or condition. Please read these Terms of Use carefully before using the Website You are always welcome to browse and compare prices. It is important for you go through the policies before registration and understand them how Raiyansmart operates and ensures that we serve you fairly and properly.

You agree to these Terms and Conditions; and

where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorised to, and do in fact, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.

If you do not agree to these Terms, you are not authorised to access and use the Website, and you must immediately stop doing so.

Account Registration

You are required to register for an account with us (“Login”) by choosing a user name and (Temporary password will be sent to you via email) to access certain features of the Website including but not limited to placing an order on the Website

You acknowledge and warrant that all information you provide during the registration process (and any information provided thereafter) is accurate, current and complete. We reserve the right to suspend or terminate your Account or to take any action which we deem necessary in our sole discretion if any information provided is found to be inaccurate or incomplete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we may communicate with you effectively.

You are solely responsible for any activities or actions conducted and all communications transmitted through your Account, regardless of whether you have authorized such activities, actions or communications. For the avoidance of doubt, we will not be liable for any loss, damage, costs, expenses, or liabilities arising out of or in connection with any unauthorized use of your Account.

Personal Data Protection Act 2012 ( PDPA )

With the Personal Data Protection Act 2012 (PDPA), you agree that Raiyans Mart Pte Ltd may collect, use, process, disclose, and/or transfer your personal data for the purposes of administering, maintaining and terminating your account with us.

Intellectual Property

We own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), the Underlying Systems and any promotional material or other information we provide to you.

You must not copy, reproduce, adapt, translate, reverse-engineer or make derivative works from the whole or any part of the Website, the Underlying Systems, or any promotional material or other information we provide to you.

Discount Codes

Discount Codes are only valid if they are applied upon checkout on our Website and cannot be applied after that order has been placed. Each Discount Code may only be used once per household/delivery address. Discount Codes cannot be refunded, redeemed or exchanged for cash, or resold, transferred or shared with anyone other than an Authorized User. We may, at our sole discretion, verify the validity of any Discount Code, cancel any Discount Code applied and charge full price for items purchased under that Discount Code if in our opinion that Discount Code appears to have been used in contravention of these Terms of Use. If you choose to cancel your order subsequent to our cancelling of the Discount Code applied, any payment made for such order shall be refunded to you via Paynow or upon your request, to your credit card, subject to payment of a S$20.00 administration fee.

Product Condition

As in Raiyansmart we tries to reflect the actual Product size, details and price, Raiyansmart is not liable for situation when they differ from the actual Product. Even when they are from the same variety and supplier. Raiyansmart has made every effort to display the colours of our Products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Raiyansmart shall not be liable to any Customer/person for any loss, damage incurred or inconvenience suffered in the event Raiyansmart declines to fulfil an order for whatever reason including but not limited to an unforeseen circumstance (e.g. lack of availability, quantity or specification etc) as the case may be.

Unavailable Of Product

In situations of stock unavailability for any item(s) in an Order placed with Raiyansmart, Raiyansmart reserves the right to process the other items listed in the Order. This is because, at Raiyansmart, we work towards bringing you a wholesome online experience. If any item you have ordered is not in this confirmation, it is with much regret to inform you that it is unavailable. Raiyansmart reserves the right to reject, and/or limit quantities on any orders received.

Order Amendment

If there are any changes in the delivery address / contact details made between submission of order and delivery date, customers are to update Raiyansmart at least 12 hours prior to delivery. Customer can requests for a delay in delivery date and time via Whatsapp/Sms to +65 98986343 No amendment to an order is allowed once order is processed. To add items, kindly create a 2nd order within 24 hours prior to delivery and inform us via email.

Exchange, Return or Refunds

If you are not completely satisfied with any item in your Raiyansmart order, you may request for an exchange or refund.Simply email or Whatsapp us within 12 hours form the time you received the items Returned items must be in their original packaging with proof of purchase

Delivery Of Goods

Raiyansmart will only deliver your order to the front door at the stated delivery address. In an event where Raiyansmart has been notified to leave your order on your doorstep, Raiyansmart shall not be liable for any consequential, indirect or special damages or loss of whatever descriptions.


To the maximum extent permitted by law:

you access and use the Website and purchase the Goods at your own risk; and

except as expressly set out in these Terms, we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, your access and use of the Website or your purchase of Goods. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.

To the maximum extent permitted by law, all conditions, guarantees and warranties whether expressed or implied by statute or otherwise in connection with these Terms, or in connection with the Website, your access and use of the Website, or in connection with any Goods, are expressly excluded.

Except to the extent permitted by law, nothing in these Terms has the effect of contracting out of the Singapore Consumer Protection (Fair Trading) Act or any other applicable consumer protection law that cannot be excluded. To the extent our liability cannot be excluded but can be limited, our liability is limited to the price you have paid for the Goods in question or, where our liability is not in connection with Goods you have purchased, SGD150.

To the maximum extent permitted by law Our total liability to you under or in connection with these Terms, or in connection with the Website, your access and use of the Website, or in connection with any Goods, is limited to SGD150.

Nothing in these Terms applies to limit our liability under or in connection with these Terms for:

  1. personal injury or death caused by our negligence; or
    1. fraud or wilful misconduct.

Governing Law and Jurisdiction

These Terms and Conditions shall be construed in accordance with the applicable laws of Singapore. Both the Customer and Raiyansmart irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.


If you violate any of these Terms and Conditions, your permission to use the Website may be suspended or revoked, and we reserve the right to suspend or terminate your access to, and use of, the Website at any time.


No orders via phone or email will be accepted, all customers have to submit their orders online via our website. Raiyansmart cannot be held responsible for any inaccuracy or omission. Raiyansmart will attempt its best to fulfil orders placed by shoppers. In the event that an ordered Product is not available, Raiyansmart reserves the right to replace it with a similar item of equivalent value.Customers are strongly advised to check the item purchased at the time of acceptance to avoid any possible dispute. All Products leaving our distribution centre have been checked for quality and accurate quantity. However, we will replace any defective Products that do not meet our customers’ expectation.

© 2019 All Rights Reserved.

  • No products in the cart.